Tag Archives: trailer fees

Will CRM2 Begin a New Age of Enlightenment for Investors?

robb-engen
Robb Engen, Boomer & Echo

By Robb Engen, Boomer & Echo

Imagine a time when everyday citizens were oppressed and deceived by a select few institutions of authority. They were told how to think, how to act, and what was best for them. But after years of suffering, new ideas began to emerge based on science, reason, and scepticism that challenged authority and helped reform society. These ideas and beliefs spread quickly, cultivated by an increase in literacy and a departure from solely institution-based writings of the past.

Unlike citizens of 17th-century Western Europe, Canadian investors have yet to experience their Age of Enlightenment. The financial services industry pushes its doctrine – expensive mutual funds – down investors’ throats by using salespeople masquerading as financial advisors to sell products that are “suitable” but may not be in the best interest of their clients.

Canadians pay the highest mutual fund fees in the world – costs that are hidden and rolled up into a percentage that many investors simply don’t understand. The average investor spends just an hour or two a year with their advisor and is unaware that an advisor is not required to act in their best interest. Investors don’t hear about lower cost funds, index funds, or ETFs, nor have they ever received an account statement that shows how their portfolio was doing – an annual rate of return that’s compared against an appropriate benchmark. They don’t even know how their advisor is paid.

CRM2

But the tide may finally be turning. Effective July 15, 2016, new disclosure requirements will shed light on fees and performance through a regulatory initiative known as Client Relationship Model, phase 2 – or CRM2.

The impact of CRM2 means that, for the first time, retail investors will begin to understand exactly how their investments are doing and exactly how much they are paying. Continue Reading…

The case for unhitching trailer fees on mutual funds

robb-engenBy Robb Engen, Boomer & Echo

Special to the Financial Independence Hub

One of the strongest arguments made by investment industry groups against banning embedded commissions – or the trailer fees paid to advisors when you purchase mutual funds – is that investors don’t want to pay up-front for financial advice.

xboomerandecho2-12.jpg.pagespeed.ic.3_5T_n6dOWjFMaguzvlI Advocis, which represents financial advisors across Canada, as well as the Mutual Fund Dealers Association, believe things are fine just the way they are, claiming, “investors prefer to pay for financial advice through fees that are part of their mutual funds.

These arguments are used to convince regulators that a ban on trailer fees would only hurt investors, with potentially “devastating consequences” for those who are just starting out and don’t have the means to pay directly for advice.

I’ve tried to debunk this argument in a recent post, stating that it’s up to the investment industry to adapt and deliver new service (and cost) models to meet the needs of consumers.

But a recent study by Morningstar India shed further light on the gap between investor expectations and what advisors perceived to be investors’ expectations.

How Do Mutual Funds Work?
Hub Extra for Newcomers: Primer on how mutual funds work

A third of investors don’t seek professional advice

The study found that over one-third of investors do not seek out professional advice when it comes to their finances, instead relying on their own knowledge or help from family, friends or colleagues.

Continue Reading…