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For businesses to thrive, they must give importance to their employees. They are an essential part of any company because their competence is what drives growth.
As an employer, there are a number of practices that you can adopt to make your employees more efficient at their tasks, especially in these times when a worldwide health crisis is at hand and most employees are at home.
Working from home poses a lot of obstacles to employees. Hence, as an employer, it is important to motivate them to concentrate on their respective tasks. This way, even though the whole world and economies have been disrupted, your business is still able to generate high-quality outputs.
Here are some tips to transition your employees to working from home:
1.) Help them set up their workspace at home
The first problem that employees face when they start working from home is whether or not they have the hardware necessary to carry out their tasks. So, as an employer, it should be your first concern as well.
Thus, when transitioning your employees to work from home, ask them if they have the necessary equipment or hardware, such as a computer, for them to be able to perform their tasks. If they lack the essential implements, then, allow them to borrow those from the office. Let them take home the units they use at work; after all, no one would be using those. Of course, they need to return the devices once they resume working at the office.
Furthermore, allow your employees to download or install applications that your company will be using to communicate and manage tasks. Make it clear which tools and workforce management system will be utilized so they can have them installed on their respective devices as soon as possible.
For example, Slack can be used for communication purposes, while Zoom can be used for teleconferencing. Making this clear early on will allow your employees to familiarize themselves with the tools, so they would be efficient in using them as soon as they need to.
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2.) Be flexible in your working policies
Each employee will have a different setup at home. While some are living alone in their own apartments, some are with their families and may even have kids at home. Thus, it is understandable that when employees start working from home, they will have different schedules as to when they are best able to work.
So, when making policies for employees working from home, be understanding of their circumstances. For example, you may not need to set specific working hours; rather, keep them focused on finishing tasks before or on the deadline.
For better communication, you can schedule a weekly or bi-weekly teleconference, or you can also take advantage of a specific time when everyone is available. Thus, communication is always open and everyone can regularly give updates on their tasks.
3.) Keep communication lines open
Weekly teleconference or virtual meetings should not be the only time that managers and employees are able to talk and give updates. Continue Reading…
Nobody knows if we have reached the turning point in the year’s pandemic-induced market meltdown. The markets are not quite as scary as they were at the beginning of March when some markets lost nearly 20% of their value in a single day.
Some recoveries are rather swift, while others take a little more time, but there is one way to know when the market has reached its bottom … just kidding …. there is no way of knowing, and that’s exactly why the average investor should not be bailing out of their positions when storm seas get rough.
If you decide that you can’t stand the risk of loss and fear that goes along with it, the only way to sell and successfully mitigate losses is to make two correctly timed decisions. Not only must you sell at the right time, but you must also re-enter at the right time. DALBAR has been studying investor behavior since 1994, and it is painfully obvious from history that investors are not going 2-0 and timing it right on both ends.
The common rationalization for selling out at the worst time is that if you are not losing money, you must be better off, right? This an example of a dangerous investor behavior known as risk aversion, and from an economic standpoint it is an invisible hole in the bottom of your bucket. Investors love to make money, but they hate to lose that same amount of money even more. So being out of the market and avoiding a loss provides a measure of comfort, but being out of the market and losing out on a similarly sized gain tends to go unnoticed. But when looking at your investor statement, or when projecting future retirement income, money you lose and money you should have (but didn’t) gain will all have the same net effect on that bottom line.
Don’t get out if you don’t know when to get back in
The situation of today’s average investor perfectly illustrates in live action what DALBAR’s Quantitative Analysis of Investor Behavior (QAIB) has been teaching investors and advisors for years; don’t get out if you don’t know when to get back in.
Imagine an investor who reached their breaking point sometime in March, and sold their equity position with the intention of buying back in when the coast is clear. Not long after, the markets started to shoot back up aggressively, much earlier than anticipated. Now doesn’t that put this investor in a precarious situation? Who wants to be “that guy” (or gal) who buys back into the market after the biggest daily gain ever? If the recovery ends up being a false start, this investor could lose a significant chunk of his portfolio … AGAIN. So perhaps this investor doesn’t fall for a potential false bottom and continues to wait …. and wait … and wait … until the recovery is certain. Unfortunately, by the time the recovery is certain, it’s over and this investor has missed the boat. Continue Reading…
My latest MoneySense Retired Money column is the second part of a series on CPP and survivorship issues. You can find part 2 by clicking on the highlighted headline here: Reconsidering when to take CPP benefits amid Covid-19 risk. You can find the first part here and yesterday’s Hub summary here.
What’s all that about Covid-19 risk? It’s admittedly a bit morbid but after all, retirement survivor benefits are all about expected longevity and mortality. To the extent Covid-19 provides a slightly higher probability of a spouse passing away before expected, it underlines the fact senior couples need to think about survivor benefits. They should have all along, of course, but this crisis just makes the issue that much more tangible.
The main sources in the column are again retired advisor Warren Baldwin, who personally took his own CPP at 66 in part because of survivorship issues, and TriDelta Financial president Ted Rechtshaffen, who tackled the topic in this recent column in the Financial Post. There he described the unfairness of CPP and how it may have “effectively” no survivor benefits. He observed that if a couple both collect full CPP and one dies, the other receives a one-time $2,500 death benefit, but loses the entire ongoing CPP benefits of the deceased.
But if the same couple has one person collecting a full CPP benefit and their partner never paid into the plan and collects $0 CPP, if either dies the net result is they will continue to collect one full CPP benefit. The maximum survivor benefit is 60% of the maximum pension, since no individual can collect more than 100% of a CPP benefit. However, if one person currently receives less than 100%, if the partner dies, that person can top up the CPP payment up to 100% out of the amount being collected by the partner.
For most seniors, dropping combined maximum CPP income (at age 65, in 2019) from $27,600 a year to just $13,800 constitutes a huge hit if both partners contributed a lot to CPP over the years. Rechtshaffen suggested these rules “almost provide an incentive to only have one working partner over the years. It hurts couples in which both partners worked full time.” He also made some suggestions on how Ottawa could redress this unfair situation.
Asher Tward, Tridelta’s VP estate planning, generated quotes on a life-only, $14,110 per annum, single-person annuity, no survivorship, with the payment 2% indexed. He found a typical quote for a 65-year old male with 2% indexation was worth $316,000, while a typical quote for a 65-year old female with 2% indexation was worth $355,000. We also asked what it would cost to buy the same annuity with a 60% survivorship payout to the surviving spouse. The relevant comparison is someone with no spouse or who has a spouse with maximum CPP against a person who has a spouse who has no CPP. For a registered annuity for couples like my wife and I, Tward found a joint annuity with 2% indexation and a 60% survivor benefit was worth $358,000, with either partner being the survivor.
So for a couple with maximum CPP, the total “value” is around $700,000. If they can afford it, they could defer collecting benefits by living off RRSPs and other savings; however those assets are fully estate-protected for either survivors or beneficiaries.
“There is a degree of use-it-or-lose-it in the CPP,” Baldwin concludes, adding it behaves somewhat like a tontine, except with no lump sum at the end.
Similar issues with OAS
OAS presents a similar issue: at just over $7,000 a year, it would have a value around 50% of CPP: about $150,000, so why not collect as soon as possible? Continue Reading…
MoneySense.ca: Photo created by senivpetro – www.freepik.com
My latest MoneySense Retired Money column has just been published and looks at CPP survivorship issues. Tucked in there I reveal for the first time my personal decision to take the Canada Pension Plan at age 66, which I did last summer a few months after reaching that
It was more of a cash flow issue in light of the fact that just prior to this, my wife had left her full-time and well-paid job in the transportation industry. But I mention another consideration: the quirky CPP survivorship rules. Now I realize most couples in their 60s don’t dwell on our mortality much if they are in good health and keep care of themselves. And bear in mind my decision was long before the Coronavirus pandemic, which disproportionately affects seniors.
Normally, those ready to retire contact Service Canada to get a record of past CPP contributions. They send you benefit estimates (both for CPP and OAS) some months before you turn 65 but you can also obtain this information before or after by visiting Canada.ca. There you can find a CPP/OAS calculator provided by Ottawa, providing an estimate of expected sources of income.
Doug Runchey and David Field team up on a new CPP calculator
While OAS is straightforward, optimizing CPP is surprisingly complicated, so much so that Doug Runchey (one of the country’s preeminent experts on both programs) provides calculation services to help individuals make optimal decisions on timing the start of benefits. Runchey used to be at Service Canada, so is intimately familiar with the ins and outs of the timing of receipt of these programs. Continue Reading…
Franklin Templeton multi-asset portfolio manager Ian Riach
The following Q&A is between Hub CFO Jonathan Chevreau and Multi-Asset Portfolio Managers Ian Riach & Michael Greenberg of Franklin Templeton. (Franklin Templeton is a Hub sponsor.)
Jon Chevreau: The last few months have seen unprecedented volatility in the markets. How have your portfolios been impacted in this recent drawdown?
Mike Greenberg: Given the speed and severity of this downturn, our Portfolios from an absolute return perspective have been challenged like many others on the street. However, we do believe the current environment and positioning should allow strong returns going forward. We see a scenario similar to 2008 where balanced products suffered, but then rebounded very strongly. We can’t be sure of timing but feel same play book is a realistic expectation.
However, on a relative returns basis, our portfolios have performed better than some of our competitors. This is due to the more defensive positioning we took before the bear market started, where we reduced risk based on what we believed were stretched valuations in a late cycle. We had also reduced credit risk earlier, as we felt risk/reward was not favorable given the spreads. Especially in Canada given the threat of potential illiquidity with some assets. Despite not anticipating the crises, having a lot less credit exposure compared to some peers, worked out very well for us. Within our equity fund selection, we had previously moved more into our core funds, which have held up well in the downturn given their quality bias. We also increased allocations to some of the lower-beta funds/ETFs funded from more cyclical holdings that had more value and small cap bias.
Jon: What effect has this volatility had on your fixed-income allocations?
Mike Greenberg
Mike: There are not many places to hide even in fixed income, as credit and spread products really sold off. Still, being more conservative and selective in our fixed income exposures prior to the downturn has helped us weather the storm quite well. We also feel we are well set up for some good opportunities in fixed income going forward.
We’ve been adding incrementally to credit funded from governments and we see better opportunities in credit but there is still some risk so we are not going ‘all in’ quite yet. We anticipate corporate earnings will crater and bankruptcies rise in the upcoming months. The longer the virus containment goes on, the larger the risk to the global economy, so we are being selective about picking our spots. Given the uncertainty we favour more active exposures in fixed income; even the fixed-income ETFs we hold in our portfolios are more active, and for us, that is important going forward as we are looking to capture some of the opportunities.
We are now a bit more positive on credit, especially in investment grade credit in the US given direct support from the Federal Reserve. Canada has seen some quantitative easing measures, but not direct corporate bond purchases like the US, so we still view this as a very illiquid market in Canada. So, we are bit more hesitant in that space, but we are also aware that there is a tendency to throw the baby out with bathwater, which again highlights why we like active credit management in this space.
Jon: Where do you think the Loonie is going?
Ian: I think the Loonie will continue to remain relatively weak compared to other currencies due to a number of challenges. The Canadian Dollar has been influenced by the economic backdrop of course but also energy prices. The influx of supply from Saudi Arabia and Russia combined with the forecasted decrease in demand due to Covid-19’s effect on the global economy has sent energy prices into a free fall. Canada is feeling it even worse than others. Just a few weeks ago when West Texas Intermediate oil was close to $50/bbls, our price benchmark Western Crude Select (WCS) was around $35 but recently we’ve seen it trade less than $5.00/barrel which is absolutely devastating for parts of our economy and our dollar.
Given the Loonie’s relationship to the oil price it is no surprise we have seen it drop and we feel it could stay weaker until we see some uplift in oil prices. Right now, we believe that current prices are not sustainable for anyone, Saudi Arabia included. They can likely produce a barrel of oil for somewhere around $10 – $11 per barrel, but really, they require oil prices to be around $60-$70 a barrel to balance their budget. Recently we have seen an OPEC deal that will attempt to curb supply to bring better balance to the market, but the demand hit will be large.
That is why we would not be surprised if we see a recovery in energy prices soon, and that will help the Canadian dollar somewhat, but the general economic backdrop of Canada will still keep our currency at low levels compared to the US dollar even in the recovery.
Hub CFO Jon Chevreau
Jon: How will this downturn impact Canada’s commercial and residential real estate markets?
Ian: It will have an effect on both markets. On the commercial side, probably the hardest hit will be hospitality related properties like hotels, restaurants, coffee shops etc. Small office complexes with various service industries will also feel the lack of rent coming in and may face re-leasing problems if certain businesses can’t reopen or chose more remote working arrangements. Industrial properties will probably rebound quicker as the economy starts growing again as physical plants and storage are required for manufacturing and there could be pent up demand building right now.
On the residential side the effects may be shorter term in nature: people can’t decide to live “virtually,” they need a physical home. In the short-term buyers may be hesitant to make a move from rent-to-buy or “move up” due to uncertain employment situation. Sellers, unless they really need to move, say because of work, may be reluctant to accept offers that they feel are below “true value.”
Prices may dip in the short term as forced sellers may have to accept price concessions at least until there is more economic certainty. It also depends on what area of the country we talk about. Major urban centers like Toronto where supply had been limited before the downturn will likely see activity rebound more quickly than in areas like Calgary where the double whammy of the virus and the collapse of oil prices will affect that city more acutely.
How do you see Covid-19 affecting the economy and how would a recovery play out?
Ian: Obviously Covid-19 has already had a big impact on the economy and there remains many unknowns before we start to see a lasting recovery. We don’t know what letter in the alphabet the economic recovery will look like: a “V” or a “U” or “L” as the recovery is so dependent on the virus and the news on that front is still evolving day-to-day.
If we had to pick one now, I’d say we are looking at a “U”: the resolution of the virus will take longer and its impact lasts longer than expected, thus the rebound starts but with lower force and is more drawn out. In fact, it will probably look more like a “W” and we mean a true double “U” not a double “V” like we use conventionally when we write or type. Meaning we get a low and slow recovery, that will likely include fall backs. So it will likely look more like a sine wave than a letter.
Given this view we have been reluctant to aggressively add risk to the portfolio, although we have been adding on a measured basis as the outlook for equity returns over bond returns are much more attractive 12-18 months out. One positive note has been the significant policy responses from governments, which should help soften the blow.
What do you think about all this money printing by the Fed and other central banks?
Mike: The amount of money injected into both economies has been as unprecedented as the market shock itself. Continue Reading…